Who We Are

Lovesgroves Taxis respects your privacy and is committed to protecting your personal information.

What We Collect

When you book a taxi or contact us, we may collect your name, email address, phone number, pickup and destination addresses, journey time, flight details, and any additional information you provide.

How We Use Your Information

We use your information to manage bookings, provide taxi services, contact you about your journey, respond to enquiries, and maintain necessary business records.

Who We Share Your Information With

We may share relevant information with service providers such as Google Maps, our email provider, and Stripe for online payments. We do not store your payment card details.

How Long We Keep Your Information

We retain booking and contact information only for as long as necessary to provide our services, meet legal obligations, and maintain business records.

Your Privacy Rights

You can request access to your personal information or ask us to correct or delete it, where applicable. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

Contact Us

For questions about this Privacy Policy or your personal information, don’t hesitate to get in touch with Lovesgroves Taxis through our website’s contact page.

Last updated: October 2026