Terms and Conditions for Loves Grove Taxis
1. General Terms
- By using our taxi booking services, you agree to comply with these Terms and Conditions.
- Loves Grove Taxis reserves the right to modify or amend these terms and conditions at any time.
- Any changes will be communicated to passengers through appropriate channels.
2. Booking and Payment
- Passengers must provide accurate and complete information when making a booking.
- Loves Grove Taxis accepts various payment methods, including cash, credit/debit cards, and mobile payments.
- Fare rates are displayed on our website/app and are subject to change based on factors such as distance, time of day, and additional services requested.
3. Cancellation and Refunds
- Passengers can cancel their booking up to a certain time before the scheduled pick-up time without incurring any charges.
- Late cancellations or no-shows may result in a cancellation fee.
- Refunds are subject to our refund policy and may be issued in the form of a credit or returned to the original payment method.
4. Passenger Conduct
- Passengers are required to behave in a respectful and non-disruptive manner during their journey.
- Any damage caused to the taxi or its amenities due to passenger misconduct may result in additional charges.
- Loves Grove Taxis reserves the right to refuse service to anyone displaying inappropriate behavior or under the influence of drugs/alcohol.
5. Liability and Insurance
- Loves Grove Taxis takes all reasonable precautions to ensure the safety and security of its passengers and their belongings.
- However, passengers are responsible for their personal belongings, and Loves Grove Taxis cannot be held liable for any loss or damage.
- We maintain appropriate insurance coverage to protect both passengers and drivers in case of accidents or incidents during the journey.
6. Privacy and Data Protection
- Loves Grove Taxis collects and processes personal data in accordance with applicable data protection laws.
- Passengers' personal information is used solely for the purpose of providing taxi services and improving customer experience.
- We do not share passengers' personal information with third parties unless required by law or with explicit consent.
7. Complaints and Feedback
- Passengers are encouraged to provide feedback and report any issues or complaints regarding our services.
- Loves Grove Taxis will promptly investigate and address any complaints received.
- Complaints should be submitted via our customer service channels or through our website/app.
8. Governing Law and Jurisdiction
- These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction].
- Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
Please note that this is a basic template and should be customized according to the specific policies and requirements of Loves Grove Taxis.
